Find Us
Call:
![Policaro Access.](https://www.policaroacura.ca/wp-content/uploads/2021/02/PA-PG-Access-Landing-Banner-For-Lockdown-Final-2021.jpg")
Enhanced Sales Experience
Choose between online and in-store experience
Online vehicle
Purchase consultation
In-store experience
Book Your Contact FreeService Appointment
Simply call or email to book your service appointment. Complete your vehicle service check-in prior to arrival, and reserve a sanitized alternate mobility vehicle* or make your own arrangements home.
*Based on availability
Drop & Go
Drop and go, using our key drop box or self-serve check in.
Pick Up your ServicedVehicle
A service advisor will contact you when your vehicle is ready for pick up. We will process your payment online or via phone, and your fully sanitized vehicle will be awaiting your pickup in our drive-thru.
Enhanced Health and Safety Procedures
We have implemented additional procedures across our business, in addition to the guidelines set out by public health authorities, to ensure the health and safety of our guests, employees and their families.
Enhanced Services
Personalized, Contact free, mobile purchase, delivery and service experience:
- Contact free service experience
- Online vehilce purchase consultation
- Sanitized alternate mobility vehicle for reservation
- Contact free, secure, online payment process
- Easy, secure digital paperwork process
- Enhanced chat and video services
- Delivery or pick up of vehicle using a closed carrier
Vehicle Sanitization
Complete sanitization of all vehicles pre and post service. Sanitization includes:
- Pre-service: Steering wheel, headrest, seat and footwell protectors
- Post-service: Full disinfection and wipe down of all vehicle surfaces, gear shift, door handles, and driver and passenger enabled vehicle controls
- Optional HVAC vehicle disinfecting system
- Mandatory gloves and masks for all employees
Dealership Experience
Sanitization inspection teams at our facility and implementation of:
- Mandatory masks
- Visual sanitization markers for all surfaces and high traffic areas for inspection
- Specified intervals for frequent cleaning and disinfection throughout the day
- Numerous and accessible handwashing facilities and hand sanitizer locations
- Extensive and ongoing training and communication with employees to ensure sanitization procedures are followed
- Client facing signage to ensure physical distancing
- Designated entrances to showroom and service
- Limiting quantities of guests per Government recommendation
Employee Support
Commitment to employee health and safety includes:
- Mandatory gloves and masks for all employees
- Physical distancing among employees
- Suspension of employee lunch gatherings
- Health check of all employees daily
- Continued employee assistance program