Management

Paul  Policaro
Paul Policaro
Dealer Principal
Fortune Policaro
Fortune Policaro
General Manager
Bio
Fortune Policaro
Fortune Policaro
General Manager

Hi, my name is Fortune Policaro, General Manager of Policaro Acura. I have been in the automotive industry for 12 years full time, but essentially all my life. Starting off in the wash bay and working in every position at the dealership I have an appreciation for each employees' position and the value of each team member. When I am not working at the dealership, I enjoy working out, spending time with my family and friends. Traveling and seeing different parts of the world is something very important to me, as it allows me the opportunity to experience different people and cultures.

Sales

Mike  Porco
Mike Porco
General Sales Manager
Bio
Mike  Porco
Mike Porco
General Sales Manager

Hi, my name is Michael Porco and I’m the General Sales Manager at Policaro Acura since 2008. I’m proud to have worked in the sales department since 1990, making my way up to a position where I manage an excellent team and proud to have grown an excellent clientele. In my free time, I enjoy staying active by playing soccer and playing with my super energetic cockapoo, Diesel.

Luca Giannace
Luca Giannace
Financial Services Manager
Bio
Luca Giannace
Luca Giannace
Financial Services Manager

Hi, my name is Luca Giannace, and I am a Financial Services Manager at Policaro Acura. I have had a passion for cars since a very young age and this passion has only grown as the years have gone by. I am a graduate of Ryerson University where I studied Entrepreneurship and Marketing. I am outgoing and enjoy interacting with people on a daily basis which in part is why I love being involved in the sales side of the automotive business. When I am not at the dealership you will likely find me enjoying a round of golf with friends or cheering on my beloved Toronto Maple Leafs!

Marc Chiavaroli
Marc Chiavaroli
Financial Services Manager
Bio
Marc Chiavaroli
Marc Chiavaroli
Financial Services Manager

Hello! My name is Marc Chiavaroli and I’m the Finance Manager at Policaro Acura I am proud to have worked on the Finance team at Policaro Acura since 2020. I have been in the automotive industry for 19 years. I truly love meeting new people and nothing makes me happier when I am able to assist them in helping their automotive dreams come true. When I am not working at the dealership, I enjoy spending time with my wife and two children.

Elena Tran
Elena Tran
Financial Services Manager
Bio
Elena Tran
Elena Tran
Financial Services Manager

Hi! My name is Elena Tran and I’m the Financial Services Manager at Policaro Acura. I’m proud to have worked within the sales department since 2015, starting off as a part-time receptionist while I was completing my diploma in Social Service Work at Sheridan College (definitely a shift in careers but I couldn’t be happier)! When I’m not working, you can find me expressing my love for photography – capturing portraits, landscape photos, and lifelong memories with friends and family.

Danny  Wong
Danny Wong
Fleet Manager
Bio
Danny  Wong
Danny Wong
Fleet Manager

Hi, my name is Danny Wong. I started with the Policaro Group over 31 years ago, working at Policaro Acura. My position with the company is as Fleet Manager. I immigrated from Cambodia in 1980. Policaro Acura is like another home to me, the people I work with are like family. Outside of work, I enjoy biking with my two children and wife and spending time with our extended family over good food. I am fluent in English, Cantonese, Mandarin and Vietnamese.

Tisha Richards
Tisha Richards
Fleet Coordinator
Bio
Tisha Richards
Tisha Richards
Fleet Coordinator

Hello, my name is Tisha. I am the new Fleet Coordinator at Policaro Acura. I have been working in the automotive industry for about a year. When I am not working, you can find me in my backyard, relaxing, enjoying music or reading.

Pankaj  Arora
Pankaj Arora
Sales Consultant
Bio
Pankaj  Arora
Pankaj Arora
Sales Consultant

Hello! My name is Pankaj Arora, but I'm also known as PK. I am one of the Senior Sales and Leasing Consultants at Policaro Acura. I am a proud graduate of the University of Waterloo with a Bachelor of Mathematics. I was born in Montreal, Quebec prior to moving to Brampton. My favourite part of the job is making dreams come true for my clients when purchasing a vehicle. In my free time, I enjoy being with my sons playing basketball, golf or even just watching a movie with them.

Brendon  Vas
Brendon Vas
Sales Consultant
Bio
Brendon  Vas
Brendon Vas
Sales Consultant

Hi, my name is Brendon Vas. I’ve been proudly serving customers for the Policaro Acura for over 20 years. Cars are my passion. That feeling when you sit in a vehicle, experience that new car smell and take it on the road for the first time is something magical. Helping people fulfill their automotive needs is my pleasure. When I am not at work, I love spending time with my wonderful wife and two boys who share the same passion I do about vehicles, and we all love spending time with our dog.

Jon-Michael Quirola
Jon-Michael Quirola
Sales Consultant
Bio
Jon-Michael Quirola
Jon-Michael Quirola
Sales Consultant

Hello, my name is Jon-Michael Quirola, and I am one of the proud members of the team here at Policaro Acura. In 2018, I joined the Group as a Delivery Specialist and grew into my role as a Sales Consultant - and I love it. Policaro Acura is my second home. When I am not at the dealership, I'm out enjoying life with my family and twin boys, driving around in my new 2022 Acura MDX A-Spec.

Joshua Nojadera
Joshua Nojadera
Sales Consultant
Bio
Joshua Nojadera
Joshua Nojadera
Sales Consultant

Hi! My name is Joshua Nojadera and I'm a Sales Consultant at Policaro Acura. I'm a proud graduate of Centennial College for the Motive Power Technician program. I have worked in the automotive industry since 2016. The best part of working at Policaro Acura would definitely be the team. From Sales to Service to Parts I have nothing but positive things to say about each department! In my free time, I enjoy playing basketball and golf.

Arsalan Ahmed
Arsalan Ahmed
Sales Consultant
Bio
Arsalan Ahmed
Arsalan Ahmed
Sales Consultant

My name is Arsalan Ahmed and I’m a Sales consultant at Policaro Acura. I’m proud to have worked on the Sales team at Policaro Acura since 2021. I’m a graduate of Sheridan College and was born in Pakistan before moving to Chicago. I have worked in the automotive industry for 5 years. I am fluent in English and Urdu. My favorite part of my job is to meet people of different cultures and personalities. The highlight of my day is seeing someone smile after they worked so hard to get the second biggest purchase of their life. The best part of working at Policaro Acura is the team’s positivity with each other and their customers. I’ve been passionate about the car industry ever since I got behind the wheels of my first car. My family knew I was born to be in sales when they realized I made friends everywhere I went. In my free time, I enjoy working on myself, mentally and physically. When I’m not working, you can find me at the mall and enjoying those using my Netflix account (Yes, I am that guy that allows everyone to use my Netflix account.)

Cindy Vu
Cindy Vu
Remarketing Specialist
Bio
Cindy Vu
Cindy Vu
Remarketing Specialist

Hi, my name is Cindy Vu and I am the Remarketing Specialist for Policaro Acura. I am fairly new to the team, however always looking forward to meeting fresh faces! Although I have several years of experience in sales and customer service, this is my first in the automotive industry. In my spare time, I enjoy going on hikes and spending time with my niece (you can call me the child-whisperer).

Gagan Multani
Gagan Multani
Sales BDC Coordinator
Bio
Gagan Multani
Gagan Multani
Sales BDC Coordinator

My name is Gagan Multani, and I am a Guest Experience Specialist at Policaro Acura. I’m proud to have worked on the Sales team at Policaro Acura since 2020. I’m a graduate of University of Toronto with a Bachelor’s degree in Criminology. I was born in New York and moved to Canada at the age of 2. I am fluent in English and Punjabi. In my free time, I enjoy watching the Maple Leafs, even if they continuously break my heart in game 7. When I’m not working, you can find me watching hockey, basketball, or football, and spending time with my girlfriend.

Sharan Bassi
Sharan Bassi
Sales BDC Coordinator
Bio
Sharan Bassi
Sharan Bassi
Sales BDC Coordinator

Hi! My name is Sharanpreet Bassi, also known as Sharan Bassi, and I’m the Sales BDC Coordinator at Policaro Acura. I joined the sales team in 2020 and this is my first automotive industry experience, which I’m loving it so far. In my free time, I enjoy cooking and baking for my friends and family, and some may also call me a “shopaholic.” I am fluent in English and Punjabi.

Ghurzang Safi
Ghurzang Safi
BDC Coordinator
Jugman Somal
Jugman Somal
Customer Concierge
Bio
Jugman Somal
Jugman Somal
Customer Concierge

My name is Jugman Somal and I am a customer concierge for Policaro Acura. This is my first time in the industry, but nothing makes me happier than learning something new. I’m excited to be part of the team! I have had several years of experience in customer service and enjoy working with people. In my spare time, I like going out for dinners and going on walks with my Rottweiler. I am fluent in English and Punjabi.

Service

Claudio Derose
Claudio Derose
Service Manager
Bio
Claudio Derose
Claudio Derose
Service Manager

Hello, My name is Claudio Derose and I am the Fixed Operations Manager at Policaro Acura. I am proud to have worked for the Policaro family since day one – 42 years and counting. My favourite part about working for Policaro Acura is engaging with customers and employees. On my free time I enjoy spending time with my family, grandchildren and travelling.

Samson Lopez
Samson Lopez
Service Manager
Bio
Samson Lopez
Samson Lopez
Service Manager

My name is Samson Lopez, and I am the proud Service Manager at Policaro Acura. I’ve been passionate about the car industry since my father became a salesperson for Toyota in the 1990s. I have worked in the automotive industry for 10 years. I have experience with Volkswagen, Lexus, and Mercedes-Benz. The part of my job that I’m the most passionate about is providing the best customer experience possible and providing my team with the best opportunities. When I am not working, I can be found spending time with my family, which includes my two daughters and a 14-year-old dog.

Alyssa Milordi
Alyssa Milordi
Service Advisor
Bio
Alyssa Milordi
Alyssa Milordi
Service Advisor

My name is Alyssa Milordi, I am 25 years old and I am a service advisor at Policaro Acura. I have been in the auto industry for 2 years. My favourite part about this job is working with a good team that will have your back. Here at Policaro Acura you work with people are knowledgeable about the brand and that are happy to help you succeed. In my free time I enjoy spending time with my family. When I’m not working I like to hike and hang out with family and friends.

Imran Hosein
Imran Hosein
Service Advisor
Bio
Imran Hosein
Imran Hosein
Service Advisor

My name is Imran Hosein, and I’m a Service Advisor at Policaro Acura. I recently re-joined the Policaro Group team after working at Family Honda in 2019. I’m a proud graduate of Sheridan College, and was born and raised in Brampton, Ontario. I’ve worked in the automotive industry for 4 years now. My favorite part of my job is helping customers ensure their vehicle is maintained and safe to drive. The best part of working at Policaro Acura is the positive environment and team. I’ve been passionate about the car industry ever since I was a kid and spend most of my free time working on my personal cars.

Kelly  Paterson
Kelly Paterson
Warranty and Internal Advisor
Bio
Kelly  Paterson
Kelly Paterson
Warranty and Internal Advisor

Hello! My name is Kelly and I am the Warranty and Internal Advisor at Policaro Acura. I’m proud to have been part of the team since 2004. I started as a Service cashier and worked my way through various positions to where I am today. The best part of working at Policaro Acura is the people I work with, they are awesome, talented, funny and dedicated. When I’m not working, you can find me traveling, playing darts or on the dodgeball court.

Paddy Chaitram
Paddy Chaitram
BDC Team Lead
Bio
Paddy Chaitram
Paddy Chaitram
BDC Team Lead

Hello, My name is Paddy Chaitram. I am a BDC Team Lead at Policaro Acura and I am proud to have worked with the service team at since 2019. I joined the automotive industry in 2018. The best part of working at Policaro Acura is the human interactions I have with my fellow service team and providing exceptional customer service to all our customers! In my free time, I spend time with my family and enjoy going on long walks, especially with my adorable little brother.

Chandrika Persaud
Chandrika Persaud
Guest Experience Coordinator
Bio
Chandrika Persaud
Chandrika Persaud
Guest Experience Coordinator

Hi, my name is Chandrika Persaud, and I am a BDC Coordinator at Policaro Acura. I’m a proud graduate of Body Pro Beauty & Aesthetics Academy. I was born and raised in Winnipeg, Manitoba before moving to Toronto in 2001. I’ve worked in customer service for over five years. My favorite part of the job is speaking with customers and getting to know who they are. I've been passionate about the car industry ever since purchasing my 2019 Acura TLX. In my free time, I enjoy watching movies with my family and spending as much time as I can with my little girl.

Maurizio D
Maurizio D'Ambrosio
Service Greeter
Bio
Maurizio D
Maurizio D'Ambrosio
Service Greeter

Hello! My name is Maurizio D’Ambrosio and I have been with Policaro Acura in the Service department since 2004. I am a Valet Driver and Greeter. My favourite part of my job is meeting new and returning customers that I have become close to and who appreciate my loyalty and service to their needs. Another part of my job is communicating with my colleagues both professionally and in a friendly manner. In my free time I like to garden and enjoy watching sports games.

Joshua Mohammed
Joshua Mohammed
Service Greeter
Bio
Joshua Mohammed
Joshua Mohammed
Service Greeter

My name is Joshua Mohammed. I was born in Canada before moving to Trinidad & Tobago and recently returned to my homeland with my wife and children. I have been passionate about the auto industry for approximately 10 years. My current position is Service Greeter, which includes organizing and assisting in managing the new and preowned vehicle inventory at Policaro Acura. The best part of working at Policaro Acura is working alongside professional and friendly coworkers.

Mikayla Gomes
Mikayla Gomes
Service Greeter
Bio
Mikayla Gomes
Mikayla Gomes
Service Greeter

Hi! My name is Mikayla, and I am the Service Greeter at Policaro Acura. I am in my second year of Criminology at Lakehead University. I knew that cars were my passion from working in my dad's auto shop as well as my enrolment in auto shop classes throughout my high-school career. In my free time you can find me on a volleyball court or at car meets!

Parts

Zico Balliram
Zico Balliram
Parts Manager
Bio
Zico Balliram
Zico Balliram
Parts Manager

Hi, my name is Zico Balliram, Parts Manager at Policaro Acura. I have over 13 years of automotive experience including BMW and Toyota dealerships, having worked my way up from a Parts Runner to a Parts Manager. My favourite part of my job is constantly learning new things and being able to teach others, whether it's my coworkers or clientele. In my spare time, you can find me working out, going for a late-night drive, or detailing cars - which I've also been doing for over 13 years.

Daniel  Toth
Daniel Toth
Parts Advisor
Bio
Daniel  Toth
Daniel Toth
Parts Advisor

Hi, my name is Daniel and I am a Parts Advisor at Policaro Acura. I’m proud to work for the Parts team at Policaro Acura since 2018. I have worked in the Automotive Industry for 2 and a half years. My favourite part of my job is consistently learning new skills in this industry while helping my peers and colleagues thrive. The highlight of my day is knowing I’ve assisted a customer to my best ability, and they have left happy with their purchase/decision. The best part of working at Acura is the outgoing and friendly staff you get to work with every day. In my free time, I enjoy watching hockey and tinkering with my car. When I am not working, I like going on camping trips and visiting with friends and family.

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