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Management

Paul Policaro
Paul Policaro
Dealer Principal
Fortune Policaro
Fortune Policaro
General Manager
Bio
Fortune Policaro
Fortune Policaro
General Manager

Hi, my name is Fortune Policaro, General Manager of Policaro Acura. I have been in the automotive industry for 12 years full time, but essentially all my life. Starting off in the wash bay and working in every position at the dealership I have an appreciation for each employees' position and the value of each team member. When I am not working at the dealership, I enjoy working out, spending time with my family and friends. Traveling and seeing different parts of the world is something very important to me, as it allows me the opportunity to experience different people and cultures.

Sales

Mike  Porco
Mike Porco
General Sales Manager
Bio
Mike  Porco
Mike Porco
General Sales Manager

Hi, my name is Michael Porco and I’m the General Sales Manager at Policaro Acura since 2008. I’m proud to have worked in the sales department since 1990, making my way up to a position where I manage an excellent team and proud to have grown an excellent clientele. In my free time, I enjoy staying active by playing soccer and playing with my super energetic cockapoo, Diesel.

Marc Chiavaroli
Marc Chiavaroli
Financial Services Manager
Bio
Marc Chiavaroli
Marc Chiavaroli
Financial Services Manager

Hello! My name is Marc Chiavaroli and I’m the Finance Manager at Policaro Acura I am proud to have worked on the Finance team at Policaro Acura since 2020. I have been in the automotive industry for 19 years. I truly love meeting new people and nothing makes me happier when I am able to assist them in helping their automotive dreams come true. When I am not working at the dealership, I enjoy spending time with my wife and two children.

Elena Tran
Elena Tran
Financial Services Manager
Bio
Elena Tran
Elena Tran
Financial Services Manager

Hi! My name is Elena Tran and I’m the Financial Services Manager at Policaro Acura. I’m proud to have worked within the sales department since 2015, starting off as a part-time receptionist while I was completing my diploma in Social Service Work at Sheridan College (definitely a shift in careers but I couldn’t be happier)! When I’m not working, you can find me expressing my love for photography – capturing portraits, landscape photos, and lifelong memories with friends and family.

Danny  Wong
Danny Wong
Fleet Manager
Bio
Danny  Wong
Danny Wong
Fleet Manager

Hi, my name is Danny Wong. I started with the Policaro Group over 31 years ago, working at Policaro Acura. My position with the company is as Fleet Manager. I immigrated from Cambodia in 1980. Policaro Acura is like another home to me, the people I work with are like family. Outside of work, I enjoy biking with my two children and wife and spending time with our extended family over good food. I am fluent in English, Cantonese, Mandarin and Vietnamese.

Tisha Richards
Tisha Richards
Fleet Coordinator
Bio
Tisha Richards
Tisha Richards
Fleet Coordinator

Hello, my name is Tisha. I am the new Fleet Coordinator at Policaro Acura. I have been working in the automotive industry for about a year. When I am not working, you can find me in my backyard, relaxing, enjoying music or reading.

Thomas Gandolfo
Thomas Gandolfo
Inventory Acquisition Specialist
Bio
Thomas Gandolfo
Thomas Gandolfo
Inventory Acquisition Specialist

Hi, my name is Thomas Gandolfo, and I'm the Inventory Acquisition Specialist at Policaro Acura. I'm proud to have worked with Policaro Group since 2021. I have worked in the automotive industry for over 7 years and proudly attended Georgian college in the Automotive Business program. I enjoy learning about different car brands and working with our guests to provide a great service and positive experience. When I'm not at work, I enjoy playing golf and watching hockey.

Pankaj  Arora
Pankaj Arora
Sales Consultant
Bio
Pankaj  Arora
Pankaj Arora
Sales Consultant

Hello! My name is Pankaj Arora, but I'm also known as PK. I am one of the Senior Sales and Leasing Consultants at Policaro Acura. I am a proud graduate of the University of Waterloo with a Bachelor of Mathematics. I was born in Montreal, Quebec prior to moving to Brampton. My favourite part of the job is making dreams come true for my clients when purchasing a vehicle. In my free time, I enjoy being with my sons playing basketball, golf or even just watching a movie with them.

Brendon  Vas
Brendon Vas
Sales Consultant
Bio
Brendon  Vas
Brendon Vas
Sales Consultant

Hi, my name is Brendon Vas. I’ve been proudly serving customers for the Policaro Acura for over 20 years. Cars are my passion. That feeling when you sit in a vehicle, experience that new car smell and take it on the road for the first time is something magical. Helping people fulfill their automotive needs is my pleasure. When I am not at work, I love spending time with my wonderful wife and two boys who share the same passion I do about vehicles, and we all love spending time with our dog.

Jon-Michael Quirola
Jon-Michael Quirola
Sales Consultant
Bio
Jon-Michael Quirola
Jon-Michael Quirola
Sales Consultant

Hello, my name is Jon-Michael Quirola, and I am one of the proud members of the team here at Policaro Acura. In 2018, I joined the Group as a Delivery Specialist and grew into my role as a Sales Consultant - and I love it. Policaro Acura is my second home. When I am not at the dealership, I'm out enjoying life with my family and twin boys, driving around in my new 2022 Acura MDX A-Spec.

Joshua Nojadera
Joshua Nojadera
Sales Consultant
Bio
Joshua Nojadera
Joshua Nojadera
Sales Consultant

My name is Joshua Nojadera and I'm a Sales Consultant at Policaro Acura. I'm a proud graduate of Centennial College for the Motive Power Technician program. I have worked in the automotive industry for the past 5 years. The best part of working at Policaro Acura would definitely be the team. From Sales to Service to Parts I have nothing but positive things to say about each department! In my free time, I enjoy playing basketball and golf.

Arsalan Ahmed
Arsalan Ahmed
Sales Consultant
Bio
Arsalan Ahmed
Arsalan Ahmed
Sales Consultant

My name is Arsalan Ahmed and I’m a Sales consultant at Policaro Acura. I’m proud to have worked on the Sales team at Policaro Acura since 2021. I’m a graduate of Sheridan College and was born in Pakistan before moving to Chicago. I have worked in the automotive industry for 5 years. I am fluent in English and Urdu. My favorite part of my job is to meet people of different cultures and personalities. The highlight of my day is seeing someone smile after they worked so hard to get the second biggest purchase of their life. The best part of working at Policaro Acura is the team’s positivity with each other and their customers. I’ve been passionate about the car industry ever since I got behind the wheels of my first car. My family knew I was born to be in sales when they realized I made friends everywhere I went. In my free time, I enjoy working on myself, mentally and physically. When I’m not working, you can find me at the mall and enjoying those using my Netflix account (Yes, I am that guy that allows everyone to use my Netflix account.)

Sharan Bassi
Sharan Bassi
Sales Consultant
Bio
Sharan Bassi
Sharan Bassi
Sales Consultant

Hi! My name is Sharanpreet Bassi, also known as Sharan Bassi, and I’m the Sales Consultant at Policaro Acura. I joined the sales team in 2020 and this is my first automotive industry experience, which I’m loving it so far. In my free time, I enjoy cooking and baking for my friends and family, and some may also call me a “shopaholic.” I am fluent in English and Punjabi.

Oliver Perez
Oliver Perez
Sales Consultant
Bio
Oliver Perez
Oliver Perez
Sales Consultant

Hello there, my name is Oliver Perez, and I'm a Sales Consultant at Policaro Acura. I joined this incredible team in 2023 after spending 2 years representing the Acura brand elsewhere and several years prior selling Hondas in Ottawa. I'm truly passionate about the Acura brand because of the exceptional quality and value it offers, and I take great pleasure in educating clients about what sets these vehicles apart. I'm proud to be able to assist my clients in both English and Spanish, providing personalized service to meet their needs. The best part of my job, without a doubt, is the opportunity to meet and engage with new people every day. When I'm not at work, I cherish spending time with my partner, friends, and family. I particularly enjoy hosting barbecues during the summer and embarking on road trips to explore new places.

Cindy Vu
Cindy Vu
Remarketing Specialist
Bio
Cindy Vu
Cindy Vu
Remarketing Specialist

Hi, my name is Cindy Vu and I am the Remarketing Specialist for Policaro Acura. I am fairly new to the team, however always looking forward to meeting fresh faces! Although I have several years of experience in sales and customer service, this is my first in the automotive industry. In my spare time, I enjoy going on hikes and spending time with my niece (you can call me the child-whisperer).

Jordan Katz
Jordan Katz
Sales BDC Coordinator
Bio
Jordan Katz
Jordan Katz
Sales BDC Coordinator

My name is Jordan Katz, I’m a Sales BDC Coordinator at Policaro Acura. I’m proud to have worked on the sales team at Policaro Acura since October of 2022. I’ve been a car enthusiast my entire life, I appreciate anything to do with automobiles and their inner workings. The best part of working at Policaro Acura is being surrounded by amazing colleague’s that have the same passion for vehicles I do. In my free time you can find me playing Basketball or watching F1 races!

Aruna Sharma
Aruna Sharma
Sales BDC Coordinator
Bio
Aruna Sharma
Aruna Sharma
Sales BDC Coordinator

Hi! My name is Aruna Sharma, and I am a Sales BDC Coordinator at Policaro Acura. I have over 3 years’ experience in the automotive industry, with most of that time spent working in the service department. When I’m not at work I love spending time with family, taking care of my pet turtle, watching anime, and shopping!

Jugman Somal
Jugman Somal
Customer Concierge
Bio
Jugman Somal
Jugman Somal
Customer Concierge

My name is Jugman Somal and I am a customer concierge for Policaro Acura. This is my first time in the industry, but nothing makes me happier than learning something new. I’m excited to be part of the team! I have had several years of experience in customer service and enjoy working with people. In my spare time, I like going out for dinners and going on walks with my Rottweiler. I am fluent in English and Punjabi.

Makayla Gayle
Makayla Gayle
Customer Concierge
Bio
Makayla Gayle
Makayla Gayle
Customer Concierge

Greetings! My name is Makayla, and I am delighted to introduce myself. I am currently 20 years old and work as a concierge at Policaro Acura. I am in the final year of my biotech studies, which I find to be a fascinating and rewarding field. I was born and raised in the lovely city of Mississauga and am proud to call it my home. Before joining the automotive industry, I gained valuable experience as an urgent care pediatric medical receptionist and as a hostess at a bustling restaurant. These experiences taught me the importance of excellent communication skills and the ability to work in a fast-paced environment while maintaining a positive attitude. In my free time, I indulge my passion for reading and consider myself an avid bookworm. Last year alone, I read 50 books, and this year, I have set an ambitious goal of reading 100! I find reading to be a relaxing and enriching pastime, and I love discovering new authors and genres. Overall, I am thrilled to be part of the Policaro Group and eager to contribute to this fantastic company. Thank you for taking the time to learn a little more about me!

Joshua Mohammed
Joshua Mohammed
Lot Attendant
Bio
Joshua Mohammed
Joshua Mohammed
Lot Attendant

My name is Joshua Mohammed. I was born in Canada before moving to Trinidad & Tobago and recently returned to my homeland with my wife and children. I have been passionate about the auto industry for approximately 10 years. My current position is Lot Attendant, which includes organizing and assisting in managing the new and preowned vehicle inventory at Policaro Acura. The best part of working at Policaro Acura is working alongside professional and friendly coworkers.

Service

Claudio Derose
Claudio Derose
Service Manager
Bio
Claudio Derose
Claudio Derose
Service Manager

Hello, My name is Claudio Derose and I am the Fixed Operations Manager at Policaro Acura. I am proud to have worked for the Policaro family since day one – 42 years and counting. My favourite part about working for Policaro Acura is engaging with customers and employees. On my free time I enjoy spending time with my family, grandchildren and travelling.

Samson Lopez
Samson Lopez
Service Manager
Bio
Samson Lopez
Samson Lopez
Service Manager

My name is Samson Lopez, and I am the proud Service Manager at Policaro Acura. I’ve been passionate about the car industry since my father became a salesperson for Toyota in the 1990s. I have worked in the automotive industry for 10 years. I have experience with Volkswagen, Lexus, and Mercedes-Benz. The part of my job that I’m the most passionate about is providing the best customer experience possible and providing my team with the best opportunities. When I am not working, I can be found spending time with my family, which includes my two daughters and a 14-year-old dog.

Imran Hosein
Imran Hosein
Service Advisor
Bio
Imran Hosein
Imran Hosein
Service Advisor

My name is Imran Hosein, and I’m a Service Advisor at Policaro Acura. I recently re-joined the Policaro Group team after working at Family Honda in 2019. I’m a proud graduate of Sheridan College, and was born and raised in Brampton, Ontario. I’ve worked in the automotive industry for 4 years now. My favorite part of my job is helping customers ensure their vehicle is maintained and safe to drive. The best part of working at Policaro Acura is the positive environment and team. I’ve been passionate about the car industry ever since I was a kid and spend most of my free time working on my personal cars.

Richard Anastacio
Richard Anastacio
Service Advisor
Bio
Richard Anastacio
Richard Anastacio
Service Advisor

Hi, my name is Richard Anastacio, Service Advisor at Policaro Acura and I have worked in the automotive industry since 2016. At Policaro Acura I enjoy creating relationships with new customers and the positive work environment and team. When I’m not working, you can catch me somewhere exploring the outdoors, hanging out with friends and family or racing at the track in the summer.

Gurnoor Singh
Gurnoor Singh
Service Advisor
Bio
Gurnoor Singh
Gurnoor Singh
Service Advisor

Hello, I'm Gurnoor Singh, a service advisor at Policaro Acura. I am a proud graduate of Niagara College, Welland. Having lived in Brampton for the past six years, I feel highly immersed within the community. Since 2018, I've been dedicated to the automotive industry, leveraging my language skills in English, Punjabi, and Hindi to serve our diverse clientele. What I love most about working at Acura is the incredible team I have the privilege to be a part of. My passion for cars dates back to my childhood, and in my leisure time, I cherish moments spent with my family and watching soccer.

Kelly  Paterson
Kelly Paterson
Warranty and Internal Advisor
Bio
Kelly  Paterson
Kelly Paterson
Warranty and Internal Advisor

Hello! My name is Kelly and I am the Warranty and Internal Advisor at Policaro Acura. I’m proud to have been part of the team since 2004. I started as a Service cashier and worked my way through various positions to where I am today. The best part of working at Policaro Acura is the people I work with, they are awesome, talented, funny and dedicated. When I’m not working, you can find me traveling, playing darts or on the dodgeball court.

Paddy Chaitram
Paddy Chaitram
Service BDC Coordinator- Team Lead
Bio
Paddy Chaitram
Paddy Chaitram
Service BDC Coordinator- Team Lead

Hello, My name is Paddy Chaitram. I am a BDC Team Lead at Policaro Acura and I am proud to have worked with the service team at since 2019. I joined the automotive industry in 2018. The best part of working at Policaro Acura is the human interactions I have with my fellow service team and providing exceptional customer service to all our customers! In my free time, I spend time with my family and enjoy going on long walks, especially with my adorable little brother.

Chandrika Persaud
Chandrika Persaud
Service BDC Coordinator
Bio
Chandrika Persaud
Chandrika Persaud
Service BDC Coordinator

Hi, my name is Chandrika Persaud, and I am a BDC Coordinator at Policaro Acura. I’m a proud graduate of Body Pro Beauty & Aesthetics Academy. I was born and raised in Winnipeg, Manitoba before moving to Toronto in 2001. I’ve worked in customer service for over five years. My favorite part of the job is speaking with customers and getting to know who they are. I've been passionate about the car industry ever since purchasing my 2019 Acura TLX. In my free time, I enjoy watching movies with my family and spending as much time as I can with my little girl.

Alyssa Milordi
Alyssa Milordi
Service Concierge
Bio
Alyssa Milordi
Alyssa Milordi
Service Concierge

My name is Alyssa Milordi, I am 25 years old and I am a service concierge at Policaro Acura. I have been in the auto industry for 2 years. My favourite part about this job is working with a good team that will have your back. Here at Policaro Acura you work with people are knowledgeable about the brand and that are happy to help you succeed. In my free time I enjoy spending time with my family. When I’m not working I like to hike and hang out with family and friends.

Maurizio D
Maurizio D'Ambrosio
Service Greeter
Bio
Maurizio D
Maurizio D'Ambrosio
Service Greeter

Hello! My name is Maurizio D’Ambrosio and I have been with Policaro Acura in the Service department since 2004. I am a Valet Driver and Greeter. My favourite part of my job is meeting new and returning customers that I have become close to and who appreciate my loyalty and service to their needs. Another part of my job is communicating with my colleagues both professionally and in a friendly manner. In my free time I like to garden and enjoy watching sports games.

Markell Morrison
Markell Morrison
Valet

Parts

Zico Balliram
Zico Balliram
Parts Manager
Bio
Zico Balliram
Zico Balliram
Parts Manager

Hi, my name is Zico Balliram, Parts Manager at Policaro Acura. I have over 13 years of automotive experience including BMW and Toyota dealerships, having worked my way up from a Parts Runner to a Parts Manager. My favourite part of my job is constantly learning new things and being able to teach others, whether it's my coworkers or clientele. In my spare time, you can find me working out, going for a late-night drive, or detailing cars - which I've also been doing for over 13 years.

Wesley Chea
Wesley Chea
Assistant Parts Manager
Bio
Wesley Chea
Wesley Chea
Assistant Parts Manager

My name is Wesley Chea and I’m an Assistant Parts Manager At Policaro Acura. Ever since I was young, I always loved cars and I jump at the chance to experience how a new vehicle drives and performs. I have been in the automotive industry for over 4 years and don’t plan to stop any time soon. My favourite part of my job is working with my dealership team and having a good time while doing so! In my free time I like to find new places to eat and stay active by going to the gym and playing Badminton.

Johnathan Harford
Johnathan Harford
Parts Advisor
Bio
Johnathan Harford
Johnathan Harford
Parts Advisor

Hi, my name is Johnathan Harford, Parts Advisor at Policaro Acura. I have been working in this role for 5 years and in the automotive industry for over 15 years. I have many years of experience customizing cars and have used that knowledge to grow more and more in the industry. On the job I enjoy learning new things - every day is a new day and brings new challenges and learning opportunities. When I’m not working, you can find me on the basketball court or DJ’ing a party.

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