Management

Paul  Policaro
Paul Policaro
Dealer Principal
Fortune Policaro
Fortune Policaro
General Manager
Bio
Fortune Policaro
Fortune Policaro
General Manager

Hi, my name is Fortune Policaro, General Manager of Policaro Acura. I have been in the automotive industry for 12 years full time, but essentially all my life. Starting off in the wash bay and working in every position at the dealership I have an appreciation for each employees' position and the value of each team member. When I am not working at the dealership, I enjoy working out, spending time with my family and friends. Traveling and seeing different parts of the world is something very important to me, as it allows me the opportunity to experience different people and cultures.

Sales

Mike  Porco
Mike Porco
General Sales Manager
Bio
Mike  Porco
Mike Porco
General Sales Manager

Hi, my name is Michael Porco and I’m the General Sales Manager at Policaro Acura since 2008. I’m proud to have worked in the sales department since 1990, making my way up to a position where I manage an excellent team and proud to have grown an excellent clientele. In my free time, I enjoy staying active by playing soccer and playing with my super energetic cockapoo, Diesel.

Luca Giannace
Luca Giannace
Financial Services Manager
Bio
Luca Giannace
Luca Giannace
Financial Services Manager

Hi, my name is Luca Giannace, and I am a Financial Services Manager at Policaro Acura. I have had a passion for cars since a very young age and this passion has only grown as the years have gone by. I am a graduate of Ryerson University where I studied Entrepreneurship and Marketing. I am outgoing and enjoy interacting with people on a daily basis which in part is why I love being involved in the sales side of the automotive business. When I am not at the dealership you will likely find me enjoying a round of golf with friends or cheering on my beloved Toronto Maple Leafs!

Marc Chiavaroli
Marc Chiavaroli
Financial Services Manager
Bio
Marc Chiavaroli
Marc Chiavaroli
Financial Services Manager

Hello! My name is Marc Chiavaroli and I’m the Finance Manager at Policaro Acura I am proud to have worked on the Finance team at Policaro Acura since 2020. I have been in the automotive industry for 19 years. I truly love meeting new people and nothing makes me happier when I am able to assist them in helping their automotive dreams come true. When I am not working at the dealership, I enjoy spending time with my wife and two children.

Danny  Wong
Danny Wong
Fleet Manager
Bio
Danny  Wong
Danny Wong
Fleet Manager

Hi, my name is Danny Wong. I started with the Policaro Group over 31 years ago, working at Policaro Acura. My position with the company is as Fleet Manager. I immigrated from Cambodia in 1980. Policaro Acura is like another home to me, the people I work with are like family. Outside of work, I enjoy biking with my two children and wife and spending time with our extended family over good food. I am fluent in English, Cantonese, Mandarin and Vietnamese.

Pankaj  Arora
Pankaj Arora
Sales Consultant
Bio
Pankaj  Arora
Pankaj Arora
Sales Consultant

Hello! My name is Pankaj Arora, but I'm also known as PK. I am one of the Senior Sales and Leasing Consultants at Policaro Acura. I am a proud graduate of the University of Waterloo with a Bachelor of Mathematics. I was born in Montreal, Quebec prior to moving to Brampton. My favourite part of the job is making dreams come true for my clients when purchasing a vehicle. In my free time, I enjoy being with my sons playing basketball, golf or even just watching a movie with them.

Brendon  Vas
Brendon Vas
Sales Consultant
Bio
Brendon  Vas
Brendon Vas
Sales Consultant

Hi, my name is Brendon Vas. I’ve been proudly serving customers for the Policaro Acura for over 20 years. Cars are my passion. That feeling when you sit in a vehicle, experience that new car smell and take it on the road for the first time is something magical. Helping people fulfill their automotive needs is my pleasure. When I am not at work, I love spending time with my wonderful wife and two boys who share the same passion I do about vehicles, and we all love spending time with our dog.

Jon-Michael Quirola
Jon-Michael Quirola
Sales Consultant
Bio
Jon-Michael Quirola
Jon-Michael Quirola
Sales Consultant

Hello, my name is Jon-Michael Quirola, and I am one of the proud members of the team here at Policaro Acura. In 2018, I joined the Group as a Delivery Specialist and grew into my role as a Sales Consultant - and I love it. Policaro Acura is my second home. When I am not at the dealership, I'm out enjoying life with my family and twin boys, driving around in my new 2022 Acura MDX A-Spec.

Joshua Nojadera
Joshua Nojadera
Sales Consultant
Bio
Joshua Nojadera
Joshua Nojadera
Sales Consultant

Hi! My name is Joshua Nojadera and I'm a Sales Consultant at Policaro Acura. I'm a proud graduate of Centennial College for the Motive Power Technician program. I have worked in the automotive industry since 2016. The best part of working at Policaro Acura would definitely be the team. From Sales to Service to Parts I have nothing but positive things to say about each department! In my free time, I enjoy playing basketball and golf.

Arsalan Ahmed
Arsalan Ahmed
Sales Consultant
Bio
Arsalan Ahmed
Arsalan Ahmed
Sales Consultant

My name is Arsalan Ahmed and I’m a Sales consultant at Policaro Acura. I’m proud to have worked on the Sales team at Policaro Acura since 2021. I’m a graduate of Sheridan College and was born in Pakistan before moving to Chicago. I have worked in the automotive industry for 5 years. I am fluent in English and Urdu. My favorite part of my job is to meet people of different cultures and personalities. The highlight of my day is seeing someone smile after they worked so hard to get the second biggest purchase of their life. The best part of working at Policaro Acura is the team’s positivity with each other and their customers. I’ve been passionate about the car industry ever since I got behind the wheels of my first car. My family knew I was born to be in sales when they realized I made friends everywhere I went. In my free time, I enjoy working on myself, mentally and physically. When I’m not working, you can find me at the mall and enjoying those using my Netflix account (Yes, I am that guy that allows everyone to use my Netflix account.)

Elena Tran
Elena Tran
Remarketing Specialist
Bio
Elena Tran
Elena Tran
Remarketing Specialist

Hi! My name is Elena Tran and I’m the Remarketing Specialist at Policaro Acura. I’m proud to have worked within the sales department since 2015, starting off as a part-time receptionist while I was completing my diploma in Social Service Work at Sheridan College (definitely a shift in careers but I couldn’t be happier)! When I’m not working, you can find me expressing my love for photography – capturing portraits, landscape photos, and lifelong memories with friends and family.

Sharda Paul
Sharda Paul
Guest Experience Specialist
Bio
Sharda Paul
Sharda Paul
Guest Experience Specialist

Hi! My name is Sharda Paul and I am the Guest Experience Specialist at Policaro Acura. I have been in the automotive industry for 7 years, with experience in both sales and service. I have had a passion for cars ever since my first track day at Mosport. When I am not at Policaro Acura, you can find me expressing my artistic and creative side as a nail technician.

Sharan Bassi
Sharan Bassi
Guest Experience Specialist
Bio
Sharan Bassi
Sharan Bassi
Guest Experience Specialist

Hi! My name is Sharanpreet Bassi, also known as Sharan Bassi, and I’m the Guest Experience Specialist at Policaro Acura. I joined the sales team in 2020 and this is my first automotive industry experience, which I’m loving it so far. In my free time, I enjoy cooking and baking for my friends and family, and some may also call me a “shopaholic.” I am fluent in English and Punjabi.

Cindy Vu
Cindy Vu
Customer Concierge
Bio
Cindy Vu
Cindy Vu
Customer Concierge

Hi, my name is Cindy Vu and I am the Customer Concierge for Policaro Acura. I am fairly new to the team, however always looking forward to meeting fresh faces! Although I have several years of experience in sales and customer service, this is my first in the automotive industry. In my spare time, I enjoy going on hikes and spending time with my niece (you can call me the child-whisperer).

Service

Claudio Derose
Claudio Derose
Service Manager
Bio
Claudio Derose
Claudio Derose
Service Manager

Hello, My name is Claudio Derose and I am the Fixed Operations Manager at Policaro Acura. I am proud to have worked for the Policaro family since day one – 42 years and counting. My favourite part about working for Policaro Acura is engaging with customers and employees. On my free time I enjoy spending time with my family, grandchildren and travelling.

Rachel  Huntley
Rachel Huntley
Assistant Service Manager
Bio
Rachel  Huntley
Rachel Huntley
Assistant Service Manager

Hello, my name is Rachel Huntley and I am the Assistant Service Manager at Policaro Acura. I am proud to have worked with Policaro Acura since 2017, and have been employed in the automotive industry since 2010. My favourite part about working for Policaro Acura is the customer engagement, being able to provide excellent customer service and knowledge to all our guests. In my free time I enjoy spending time with family and travelling.

Bhushan Ramdowar
Bhushan Ramdowar
Service Advisor
Bio
Bhushan Ramdowar
Bhushan Ramdowar
Service Advisor

My name is Bhushan Ramdowar and I’m the newest service advisor at Policaro Acura. I have worked in the automotive industry for over 9 years. My favorite part about working at Policaro Acura is giving guests the best customer service experience and building new relationships with our guests and co-workers. In my free time, I enjoy spending time with my family and friends, as well playing with my dog.

Kelly  Paterson
Kelly Paterson
Warranty and Internal Advisor
Bio
Kelly  Paterson
Kelly Paterson
Warranty and Internal Advisor

Hello! My name is Kelly and I am the Warranty and Internal Advisor at Policaro Acura. I’m proud to have been part of the team since 2004. I started as a Service cashier and worked my way through various positions to where I am today. The best part of working at Policaro Acura is the people I work with, they are awesome, talented, funny and dedicated. When I’m not working, you can find me traveling, playing darts or on the dodgeball court.

Jacqueline  Gaspar
Jacqueline Gaspar
BDC Coordinator Team Lead
Bio
Jacqueline  Gaspar
Jacqueline Gaspar
BDC Coordinator Team Lead

Hello, My name is Jacqueline Gaspar. I am the BDC Team Lead at Policaro Acura and I am proud to have worked with the service team at Policaro Acura since 2019. My favourite part of the job is interacting with our customers and getting to know them and their vehicles. One of the best parts of working at Acura is the team we have. We all love working together and we are like one big family. In my free time I enjoy reading (Stephen King and Dean Koontz are my favourites!), hiking and taking my children and dogs to the park.

Paddy Chaitram
Paddy Chaitram
BDC Coordinator
Bio
Paddy Chaitram
Paddy Chaitram
BDC Coordinator

Hello, My name is Paddy Chaitram. I am a BDC representative at Policaro Acura and I am proud to have worked with the service team at since 2019. I joined the automotive industry in 2018. The best part of working at Policaro Acura is the human interactions I have with my fellow service team and providing exceptional customer service to all our customers! In my free time, I spend time with my family and enjoy going on long walks, especially with my adorable little brother.

Maurizio D'Ambrosio
Maurizio D'Ambrosio
Service Greeter
Bio
Maurizio D'Ambrosio
Maurizio D'Ambrosio
Service Greeter

Hello! My name is Maurizio D’Ambrosio and I have been with Policaro Acura in the Service department since 2004. I am a Valet Driver and Greeter. My favourite part of my job is meeting new and returning customers that I have become close to and who appreciate my loyalty and service to their needs. Another part of my job is communicating with my colleagues both professionally and in a friendly manner. In my free time I like to garden and enjoy watching sports games.

Kendra  Szalas
Kendra Szalas
Service Greeter
Bio
Kendra  Szalas
Kendra Szalas
Service Greeter

Hello! My name is Kendra Szalas. I’m the newest Service Greeter and Mobility Coordinator at Policaro Acura. I worked as a Clinic Co-Ordinator for the last 3 years, before making my career change to the Automotive Industry in 2021. The best part of working at Acura is being able to interact in a friendly and professional manner with both my colleagues and customers. In my free time, I enjoy cooking and recently found out I'm pretty good at gaming. When I’m not working, you can find me out and about with my daughter.

Parts

Daniel  Toth
Daniel Toth
Parts Advisor
Bio
Daniel  Toth
Daniel Toth
Parts Advisor

Hi, my name is Daniel and I am a Parts Advisor at Policaro Acura. I’m proud to work for the Parts team at Policaro Acura since 2018. I have worked in the Automotive Industry for 2 and a half years. My favourite part of my job is consistently learning new skills in this industry while helping my peers and colleagues thrive. The highlight of my day is knowing I’ve assisted a customer to my best ability, and they have left happy with their purchase/decision. The best part of working at Acura is the outgoing and friendly staff you get to work with every day. In my free time, I enjoy watching hockey and tinkering with my car. When I am not working, I like going on camping trips and visiting with friends and family.

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