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Management

Paul Policaro
Paul Policaro
Dealer Principal
Robert  MacDonald
Robert MacDonald
General Manager
Bio
Robert  MacDonald
Robert MacDonald
General Manager

My name is Rob MacDonald and I’m proud to have worked with the Policaro Group since 2016. I’m a proud graduate of University of Western Ontario and I have worked both on the manufacturing side as well as the retail side of the automotive industry. My favourite part of my job is working with my colleagues and interacting with our guests to provide the best experience in the automotive industry. The highlight of my day is coming home to my 4 children and listening to them tell me about all the adventures the day has brought them. In my free time, I enjoy cooking and gardening.

Sales

Mike  Porco
Mike Porco
General Sales Manager
Bio
Mike  Porco
Mike Porco
General Sales Manager

Hi, my name is Michael Porco and I’m the General Sales Manager at Policaro Acura since 2008. I’m proud to have worked in the sales department since 1990, making my way up to a position where I manage an excellent team and proud to have grown an excellent clientele. In my free time, I enjoy staying active by playing soccer and playing with my super energetic cockapoo, Diesel.

Marc Chiavaroli
Marc Chiavaroli
Financial Services Manager
Bio
Marc Chiavaroli
Marc Chiavaroli
Financial Services Manager

Hello! My name is Marc Chiavaroli and I’m the Finance Manager at Policaro Acura I am proud to have worked on the Finance team at Policaro Acura since 2020. I have been in the automotive industry for 19 years. I truly love meeting new people and nothing makes me happier when I am able to assist them in helping their automotive dreams come true. When I am not working at the dealership, I enjoy spending time with my wife and two children.

Elena Tran
Elena Tran
Financial Services Manager
Bio
Elena Tran
Elena Tran
Financial Services Manager

Hi! My name is Elena Tran and I’m the Financial Services Manager at Policaro Acura. I’m proud to have worked within the sales department since 2015, starting off as a part-time receptionist while I was completing my diploma in Social Service Work at Sheridan College (definitely a shift in careers but I couldn’t be happier)! When I’m not working, you can find me expressing my love for photography – capturing portraits, landscape photos, and lifelong memories with friends and family.

Danny  Wong
Danny Wong
Fleet Manager
Bio
Danny  Wong
Danny Wong
Fleet Manager

Hi, my name is Danny Wong. I started with the Policaro Group over 31 years ago, working at Policaro Acura. My position with the company is as Fleet Manager. I immigrated from Cambodia in 1980. Policaro Acura is like another home to me, the people I work with are like family. Outside of work, I enjoy biking with my two children and wife and spending time with our extended family over good food. I am fluent in English, Cantonese, Mandarin and Vietnamese.

Daniel  Di Cristofaro
Daniel Di Cristofaro
Inventory Acquisition Specialist
Bio
Daniel  Di Cristofaro
Daniel Di Cristofaro
Inventory Acquisition Specialist

Hello, I'm Daniel Di Cristofaro, and I'm the Inventory Acquisition Specialist at Policaro Acura. My involvement in the automotive industry began in 2020, where I started off with hands-on experience in detailing and service. The best part of working at Policaro Acura is undoubtedly the team bonding and professionalism shown throughout any day-to-day experience. Sports have been a defining part of my personal journey, with a background that includes professional ice hockey and a passion for golf.

Pankaj  Arora
Pankaj Arora
Sales Consultant
Bio
Pankaj  Arora
Pankaj Arora
Sales Consultant

Hello! My name is Pankaj Arora, but I'm also known as PK. I am one of the Senior Sales and Leasing Consultants at Policaro Acura. I am a proud graduate of the University of Waterloo with a Bachelor of Mathematics. I was born in Montreal, Quebec prior to moving to Brampton. My favourite part of the job is making dreams come true for my clients when purchasing a vehicle. In my free time, I enjoy being with my sons playing basketball, golf or even just watching a movie with them.

Brendon  Vas
Brendon Vas
Sales Consultant
Bio
Brendon  Vas
Brendon Vas
Sales Consultant

Hi, my name is Brendon Vas. I’ve been proudly serving customers for the Policaro Acura for over 20 years. Cars are my passion. That feeling when you sit in a vehicle, experience that new car smell and take it on the road for the first time is something magical. Helping people fulfill their automotive needs is my pleasure. When I am not at work, I love spending time with my wonderful wife and two boys who share the same passion I do about vehicles, and we all love spending time with our dog.

Jon-Michael Quirola
Jon-Michael Quirola
Sales Consultant
Bio
Jon-Michael Quirola
Jon-Michael Quirola
Sales Consultant

Hello, my name is Jon-Michael Quirola, and I am one of the proud members of the team here at Policaro Acura. In 2018, I joined the Group as a Delivery Specialist and grew into my role as a Sales Consultant - and I love it. Policaro Acura is my second home. When I am not at the dealership, I'm out enjoying life with my family and twin boys, driving around in my new 2022 Acura MDX A-Spec.

Joshua Nojadera
Joshua Nojadera
Sales Consultant
Bio
Joshua Nojadera
Joshua Nojadera
Sales Consultant

My name is Joshua Nojadera and I'm a Sales Consultant at Policaro Acura. I'm a proud graduate of Centennial College for the Motive Power Technician program. I have worked in the automotive industry for the past 5 years. The best part of working at Policaro Acura would definitely be the team. From Sales to Service to Parts I have nothing but positive things to say about each department! In my free time, I enjoy playing basketball and golf.

Sharan Bassi
Sharan Bassi
Sales Consultant
Bio
Sharan Bassi
Sharan Bassi
Sales Consultant

Hi! My name is Sharanpreet Bassi, also known as Sharan Bassi, and I’m the Sales Consultant at Policaro Acura. I joined the sales team in 2020 and this is my first automotive industry experience, which I’m loving it so far. In my free time, I enjoy cooking and baking for my friends and family, and some may also call me a “shopaholic.” I am fluent in English and Punjabi.

Victoria Tavares
Victoria Tavares
Remarketing Specialist
Bio
Victoria Tavares
Victoria Tavares
Remarketing Specialist

Hello! My name is Victoria Tavares and I’m a Remarketing Specialist here at Policaro Acura! This is my first time working within the automotive industry and I am beyond excited to take on a new challenge and learn more. I am currently completing my degree in education at York University but have decided to branch out and see what else is out there! When I’m not working, you can find me baking, travelling, and spending quality time with my friends and family!

Cherise  Guillaume-Davis
Cherise Guillaume-Davis
BDC Specialist
Bio
Cherise  Guillaume-Davis
Cherise Guillaume-Davis
BDC Specialist

Hi, I'm Cherise, a BDC Specialist at Policaro Acura. I'm thrilled to be a part of this amazing team. This is my first time working in the automotive industry, and I'm excited about the opportunity to learn and grow within the field. I have a degree in Business Marketing, which I hope to leverage in my role with the Policaro group. When I'm not working, I enjoy cooking, travelling, and spending quality time with my family.

Khalil Ali
Khalil Ali
Sales Assistant
Bio
Khalil Ali
Khalil Ali
Sales Assistant

Hello, I'm Khalil, a Sales Assistant at Policaro Acura. A proud graduate of George Brown College, I've lived in Brampton, Canada, my entire life. What I love most about my job is the constant movement - I'm never in one place for too long. Connecting with my colleagues at lunch is always the highlight of my day. Working at Policaro Acura allows me to indulge my passion for cars, especially Japanese models. When I'm not at work, you'll find me with family and friends or on the soccer field.

Makayla Gayle
Makayla Gayle
Customer Concierge
Bio
Makayla Gayle
Makayla Gayle
Customer Concierge

Greetings! My name is Makayla, and I am delighted to introduce myself. I am currently 20 years old and work as a concierge at Policaro Acura. I am in the final year of my biotech studies, which I find to be a fascinating and rewarding field. I was born and raised in the lovely city of Mississauga and am proud to call it my home. Before joining the automotive industry, I gained valuable experience as an urgent care pediatric medical receptionist and as a hostess at a bustling restaurant. These experiences taught me the importance of excellent communication skills and the ability to work in a fast-paced environment while maintaining a positive attitude. In my free time, I indulge my passion for reading and consider myself an avid bookworm. Last year alone, I read 50 books, and this year, I have set an ambitious goal of reading 100! I find reading to be a relaxing and enriching pastime, and I love discovering new authors and genres. Overall, I am thrilled to be part of the Policaro Group and eager to contribute to this fantastic company. Thank you for taking the time to learn a little more about me!

Raveena Bowen
Raveena Bowen
Customer Concierge
Bio
Raveena Bowen
Raveena Bowen
Customer Concierge

My name is Raveena and I’m a Customer Concierge at Policaro Acura. The best part of working at the dealership is building relationships with my friendly colleagues. I’m a proud graduate of Wilfrid Laurier University. In my free time I enjoy spending time with my family or enjoying a good meal at any restaurant.

Floyd Juaneza
Floyd Juaneza
Sales Consultant

Service

Claudio Derose
Claudio Derose
Service Manager
Bio
Claudio Derose
Claudio Derose
Service Manager

Hello, My name is Claudio Derose and I am the Fixed Operations Manager at Policaro Acura. I am proud to have worked for the Policaro family since day one – 42 years and counting. My favourite part about working for Policaro Acura is engaging with customers and employees. On my free time I enjoy spending time with my family, grandchildren and travelling.

Samson Lopez
Samson Lopez
Service Manager
Bio
Samson Lopez
Samson Lopez
Service Manager

My name is Samson Lopez, and I am the proud Service Manager at Policaro Acura. I’ve been passionate about the car industry since my father became a salesperson for Toyota in the 1990s. I have worked in the automotive industry for 10 years. I have experience with Volkswagen, Lexus, and Mercedes-Benz. The part of my job that I’m the most passionate about is providing the best customer experience possible and providing my team with the best opportunities. When I am not working, I can be found spending time with my family, which includes my two daughters and a 14-year-old dog.

Imran Hosein
Imran Hosein
Service Advisor
Bio
Imran Hosein
Imran Hosein
Service Advisor

My name is Imran Hosein, and I’m a Service Advisor at Policaro Acura. I recently re-joined the Policaro Group team after working at Family Honda in 2019. I’m a proud graduate of Sheridan College, and was born and raised in Brampton, Ontario. I’ve worked in the automotive industry for 4 years now. My favorite part of my job is helping customers ensure their vehicle is maintained and safe to drive. The best part of working at Policaro Acura is the positive environment and team. I’ve been passionate about the car industry ever since I was a kid and spend most of my free time working on my personal cars.

Richard Anastacio
Richard Anastacio
Service Advisor
Bio
Richard Anastacio
Richard Anastacio
Service Advisor

Hi, my name is Richard Anastacio, Service Advisor at Policaro Acura and I have worked in the automotive industry since 2016. At Policaro Acura I enjoy creating relationships with new customers and the positive work environment and team. When I’m not working, you can catch me somewhere exploring the outdoors, hanging out with friends and family or racing at the track in the summer.

Jason Surujbali
Jason Surujbali
Service Advisor
Kelly  Paterson
Kelly Paterson
Warranty and Internal Advisor
Bio
Kelly  Paterson
Kelly Paterson
Warranty and Internal Advisor

Hello! My name is Kelly and I am the Warranty and Internal Advisor at Policaro Acura. I’m proud to have been part of the team since 2004. I started as a Service cashier and worked my way through various positions to where I am today. The best part of working at Policaro Acura is the people I work with, they are awesome, talented, funny and dedicated. When I’m not working, you can find me traveling, playing darts or on the dodgeball court.

Paddy Chaitram
Paddy Chaitram
Service BDC Coordinator- Team Lead
Bio
Paddy Chaitram
Paddy Chaitram
Service BDC Coordinator- Team Lead

Hello, My name is Paddy Chaitram. I am a BDC Team Lead at Policaro Acura and I am proud to have worked with the service team at since 2019. I joined the automotive industry in 2018. The best part of working at Policaro Acura is the human interactions I have with my fellow service team and providing exceptional customer service to all our customers! In my free time, I spend time with my family and enjoy going on long walks, especially with my adorable little brother.

Chandrika Persaud
Chandrika Persaud
Service BDC Coordinator
Bio
Chandrika Persaud
Chandrika Persaud
Service BDC Coordinator

Hi, my name is Chandrika Persaud, and I am a BDC Coordinator at Policaro Acura. I’m a proud graduate of Body Pro Beauty & Aesthetics Academy. I was born and raised in Winnipeg, Manitoba before moving to Toronto in 2001. I’ve worked in customer service for over five years. My favorite part of the job is speaking with customers and getting to know who they are. I've been passionate about the car industry ever since purchasing my 2019 Acura TLX. In my free time, I enjoy watching movies with my family and spending as much time as I can with my little girl.

Alyssa Milordi
Alyssa Milordi
Mobility Coordinator
Bio
Alyssa Milordi
Alyssa Milordi
Mobility Coordinator

My name is Alyssa Milordi, I am 25 years old and I am a service concierge at Policaro Acura. I have been in the auto industry for 2 years. My favourite part about this job is working with a good team that will have your back. Here at Policaro Acura you work with people are knowledgeable about the brand and that are happy to help you succeed. In my free time I enjoy spending time with my family. When I’m not working I like to hike and hang out with family and friends.

Maurizio D
Maurizio D'Ambrosio
Service Greeter
Bio
Maurizio D
Maurizio D'Ambrosio
Service Greeter

Hello! My name is Maurizio D’Ambrosio and I have been with Policaro Acura in the Service department since 2004. I am a Valet Driver and Greeter. My favourite part of my job is meeting new and returning customers that I have become close to and who appreciate my loyalty and service to their needs. Another part of my job is communicating with my colleagues both professionally and in a friendly manner. In my free time I like to garden and enjoy watching sports games.

Markell Morrison
Markell Morrison
Service Assistant
Bio
Markell Morrison
Markell Morrison
Service Assistant

Hi, I'm Markell Morrison, Service Assistant at Policaro Acura. This marks my first venture into the dealership industry, and my experience here at Policaro Acura has been nothing short of fantastic. My role's highlight is being the first welcoming face customers encounter in the morning, whether they're visiting for service, parts, or to explore our cars. Policaro Acura fosters a strong team spirit, where we support one another to ensure everyone excels in their responsibilities and leaves our dealership satisfied. Outside of work, I cherish quality time with my family, pursue hairstyling on the side, take trips to the theater for movie nights, and explore new activities with my friends.

Parts

Zico Balliram
Zico Balliram
Parts Manager
Bio
Zico Balliram
Zico Balliram
Parts Manager

Hi, my name is Zico Balliram, Parts Manager at Policaro Acura. I have over 13 years of automotive experience including BMW and Toyota dealerships, having worked my way up from a Parts Runner to a Parts Manager. My favourite part of my job is constantly learning new things and being able to teach others, whether it's my coworkers or clientele. In my spare time, you can find me working out, going for a late-night drive, or detailing cars - which I've also been doing for over 13 years.

Wesley Chea
Wesley Chea
Assistant Parts Manager
Bio
Wesley Chea
Wesley Chea
Assistant Parts Manager

My name is Wesley Chea and I’m an Assistant Parts Manager At Policaro Acura. Ever since I was young, I always loved cars and I jump at the chance to experience how a new vehicle drives and performs. I have been in the automotive industry for over 4 years and don’t plan to stop any time soon. My favourite part of my job is working with my dealership team and having a good time while doing so! In my free time I like to find new places to eat and stay active by going to the gym and playing Badminton.

Sonja Tandara
Sonja Tandara
Parts Advisor
Bio
Sonja Tandara
Sonja Tandara
Parts Advisor

Hello! I'm Sonja Tandara, a dedicated Parts Advisor at Policaro Acura. With a lifelong passion for cars, I've gained a wealth of knowledge about car parts, manufacturers, and the automotive industry. Helping you is my priority, and I'm committed to solving any problem you may have. In my free time, you'll find me at the gym, working on a project car, or embarking on thrilling adventures!

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