Employee Bio: Fixed Operations Manager Rob Rowse has racing in his blood

Some people seem to be born into the automotive industry. For Rob Rowse, Policaro Acura’s Fixed Operations Manager, a career in cars wasn’t so much a choice as a destiny. Rob is the third generation of car racers in his family. His father Bill Rowse Jr. raced professionally for four seasons in the ARCA Series in the 80s, and his grandfather put his skills to the track before him in the 60s.

Rob’s own career began in 1995 as a youth competing in the regional karting races. Soon he progressed into asphalt midget and quarter midget racing before going on to pilot full-body late models and some vintage modified cars in various races.

This proud racing heritage is just a part of what makes Rob such an asset to the Policaro Acura team. Here’s his story.

Rob’s father Bill Rowse Jr. in the Canadian Nascar Series at Autodrome St-Eustache in 2002.

Q: Where are you from?

A: London, Ontario.

Q: When were you first introduced to cars?

A: I’ve been around cars since birth.

Q: Where did you go to school (if you did), and what did you take?

A: I went to Sarnia Collegiate Institute where I took Technical Studies.

Q: How long have you been working in the automotive industry?

A: It’s been 20 years!

Q: How long have you been at Policaro Acura?

A: Two years.

Q: What is the most important aspect of your role at Policaro Acura and how is it important to customers?

A: Leadership is the most important aspect of any management position. Good and positive leadership is contagious, and happy and positive employees lead to a positive experience for all our clients.

Q: Have you always been a car person?

A: Absolutely! From a family run small garage and auto body, to our family race team, cars have always been in my blood.

Q: What was your first car?

A: 1986 Ford Escort.

Q: What do you want people to know about Policaro Acura?

A: Policaro Acura and the Policaro Family put clients’ best interest first and ensure all our clients are completely satisfied.

Q: How has the dealership experience changed, and how is Policaro Acura leading that change?

A: The automotive industry as a whole has changed greatly over the past decade. Technology has changed the way we do business, and social media controls how people view all aspects of business. Policaro Acura does business outside the box and we stay ten steps ahead of the competition. That’s how we guarantee 100 per cent client satisfaction and treat all our clients as family.

Q: What’s the most satisfying part of your job?

A: It’s the people! Having a team assembled that fires on all cylinders daily, and having clients 100 per cent satisfied makes all the hard work worth it.

Q: What are some of your interests and hobbies outside of the workplace.

A: I’m a retired race car driver. I also enjoy hockey, golf, and most importantly, spending time with my family.