Nick my service advisor is great. He goes through great lengths to make sure I understand all the work is being done and truly treats me well, as the matter of fact including the shuttle driver that drives me to my work. I have been servicing my vehicle at Acura 2000 from the first day I bought it and would definitely return to buy another vehicle. Wishing everyone at Acura 2000 a great holiday!

The service was excellent and was provided by Nick. He looks after my car like it’s his own and I trust his decisions and he’s always willing to take that extra step to make me feel right at home with your dealership.

The service I just received was nothing short of outstanding, Nick always does an amazing job, and he goes above and beyond any service expectations. It’s always a pleasure to deal with Nick and I will continue to call him whenever I have a need. If you could clone him, you should.

I never do this, but I must salute the great service I receive from Nick Lazzara on a consistent basis. Today I spent $500 on some brake work and I feel fantastic. Nick took the time to greet me immediately, reviewed the history of my car on file, explained what he recommended and said the car would be “no worries for my family trip down to Florida”. Nick made sure the car was cleaned, washer fluid topped up, and my navigation system was working for the trip not to mention the new brake service. Superior service is about developing relationships and trust .From Day 1 , 5 years ago ,Nick has invested the time to look after my needs , to make sure my day was going well , and I am a happy customer . I’ve been watching him over the years, and Nick treats all his clients the same. … with over the top courtesy and respect. This fella, on the front lines, gives a very positive impression on your company and makes a trip there less stressful. Please pass along my compliments to Nick and thank him once again for looking after me and my family’s safety. Great service makes all the difference.

My experience was memorable! Nick ensured that I understood the services my car required and once the service was completed he thoroughly explained what was done..Thanks for the great service. Have a good day,

Marcello in the services dept attended me and Eric my son in law in the most friendly way making us fill at home. I have dealt with the Policaro Family since 1985 and always been very happy with the organization.

I just wanted to share with you my appreciation and complete satisfaction of my experience at your dealership this morning! From being greeted when I arrived, to one of your employees coming up to me in the lobby and you offering to drive me to work. Thanks again and I’ll definitely be coming back to Acura 2000

First, thank you for giving me an opportunity to provide my feedback. I am writing to express my appreciation for the Excellent Customer Services delivered by one of your staff member, Kyle Williams at Parts Department, on delivering/installing winter tire package for my 2010 MDX. Please note that I’m giving a complement to Kyle, NOT because of I’ve saved (some) money here. It’s about the Value-added Services he offered to your customer which considers a superior customer experience. He also fully understands the marketing technique – you may only get one opportunity to talk with your customer.

I was very happy with the service on Friday. Nick, my service advisor, always does a great job explaining and communicating issues to me. Thanks

As in the past my service experience was excellent, thanks to Nick Lazzara. I live in Thornhill and service my car at Acura 2000 specifically because Nick always looks after me promptly