My experience on Monday was great!!! Love the new set-up!! When I came to drop off my car, there was someone there to open my door and greet me. It was a really nice start to me day! Thank you for your excellent service!!!
Excellent service I must say from Natasha who booked me in to Davy and Paul the mechanic. I especially appreciated the interaction with Paul as I do like speaking with the mechanic myself, to me that’s service and not a behind the scene operation. No issues with my car and all questions answered, completely satisfied. See you guys next oil change
My visit yesterday was “world class”. From my greeting in the bay to sitting with Davy. I came in for an oil change and was told it would be 1.5 hours (car wash too). I decided to go to Tim Hortons for my coffee. My surprise when Davy gave me a $5 card to enjoy my coffee on Policaro. Such a kind gesture and totally made my day. But I’m not done with the world class service. My oil change and car wash was a total of 41 minutes. WOW. I love that we bought our car from Brendon, who set the standard for the great service! A happy customer
They’re in the new building and I couldn’t be happier for them. Service is beautiful, spacious, open and everyone seems so happy. They had my vehicle ready on time and was washed perfectly! Welcome home Policaro Acura!
I really enjoyed meeting the staff last Saturday. The service was prompt and the staff went above my expectations by washing my car. I really appreciated that!! I will definitely recommend your Policaro dealership to my family and friends. Kind regards,
As per usual, the care I received was exceptional. Your team is amazing. Thanks for reaching out via email. Thanks!!!
I had a good experience at the dealership, everyone was quite professional and handled my vehicle and questions well. I must also say, I had shuttle service and the young man that gave me a ride, Parm, was very professional and his mannerism was quite welcoming. (Reminds me of my son, same age too) We had a good talk to and from my destination about vehicles. And may I add he is a safe driver as well! He almost had me driving away with a MDX. I also spoke to assistant sales manager Raj, and maybe driving away soon with a new vehicle. Thank you all! Click and drag to move Regards,
No pressure, to the point sales staff. Everyone was pleasant and went out of their way to assist. Mike Porco made the sales experience a pleasant and enjoyable one. I’ll definitely recommend Policaro Acura to friends and family.
Both Rosalie Joseph and Marc Miceli assisted us in their outmost professionalism and customer service. Marc during the delivery explained the many unique feature if our new car and customized those feature to our needs. The overall experience form sales and delivery was pleasant showing their excellent customer service skills.
The Policaro family and Nick Lazzara have been looking after me at Acura 2000 since 1996! This is a highly polished operation with service levels exemplifying what it means to be the gold standard. As always, my service experience this week was nothing short of the expectations they continuously deliver. Please extend my thanks to the entire Policaro team.